Did you know the CFPB accuses Comerica Bank of failing its most vulnerable customers?  8 Facts  

By  Ibinu Vadakkan             Dec 7, 2024

The Allegation 

Did you know the CFPB accuses Comerica Bank of failing its most vulnerable customers? It’s a serious claim!

Who Is Affected? 

The lawsuit highlights issues impacting disabled and older Americans who depend on Comerica Bank's Direct Express services.

What Is Direct Express? 

It’s a program managing federal benefits through Comerica Bank. Millions rely on it for easy access to Social Security and more.

Claims of Inadequate Support  

Comerica Bank allegedly failed to provide sufficient customer service via Direct Express, leaving users frustrated.

Credit Card Questions  

Issues extended to Comerica Bank credit cards, with users reportedly facing delays in resolving disputes.

Security Concerns 

CFPB also flagged Comerica Bank for inadequate protection against unauthorized charges on Direct Express accounts.

Impact on Trust 

Wouldn’t you feel betrayed if your bank didn’t protect your funds? That’s how many customers reportedly feel about Comerica Bank.

CFPB’s Goal 

The CFPB wants to ensure Comerica Bank takes accountability and fixes these critical issues. A win for all!

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